Notice of job opportunity

This notice of job opportunity is closed and you can no longer submit an application.

Various Clerical positions, Winnipeg Tax Centre, Winnipeg, MB (Open to the General Public)

Region: Prairie
Location: Winnipeg
Contract type: Temporary - Acting,Lateral Move,Term
Classification: SP-003
Linguistic profile: English Essential
Salary range: $58,307 to $64,361
Closing date: January 31, 2017 11:59 PM Eastern Time
Requisition Number: 50511110

Who can apply

Persons residing in Winnipeg and within commuting distance of Winnipeg.

Preference for appointment will be given to veterans and to Canadian citizens, in that order.
The area of selection includes individuals with preferred status who live or work within the general rule of minimum distance of the position(s) being staffed.

Qualified veterans, members and former members of the Canadian Forces who are appointed are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.

Duties

Various clerical positions will be filled from this posting. Many of the positions require, but are not limited to: resolving enquiries from taxpayers, their representatives, or employees of the CRA, either by telephone or written correspondence.

Some of the duties you may be required to perform may include:

  • examination and correction of tax and information returns;
  • processing of applications for social benefit programs;
  • assessment and/or adjustments of individual client tax returns;
  • validation and review of income and deductions claimed;
  • verification and processing of GST, payroll and other accounts; and or
  • updating and entering data into mainframe systems or personal computers.

Staffing Requirements to apply

You must clearly demonstrate on your online application how you meet the essential staffing requirements to apply.

Essential

Education:

A secondary school diploma or an acceptable combination of education and experience.

Proof of education will be required and should be attached to your profile prior to submission.

Canada Revenue Agency will accept foreign credentials as long as they are considered acceptable by a recognized Canadian educational institution. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. This proof of Canadian equivalency for education must be uploaded in Step 3 before submitting your application. Any applicable fees are the responsibility of the candidate. For more information, you may refer to The Canadian Information Centre for International Credentials.

Language Requirements

English Essential

Staffing requirements to be assessed/applied

Any essential staffing requirements indicated below will be assessed/applied at a later date. Any discretionary staffing requirements indicated below may be applied/assessed at a later date.

Essential

Qualifications:

  • Judgement in work related situations. Standardized assessment tool – The Situational Judgement Test - Recruitment Version (SJT-R, C301) will be administered to assess this qualification. Pass mark 62/102.
  • Interpersonal Skills - Pass Mark 3 out of 5
  • Dependability - Pass Mark 3 out of 5
  • Organizational Fit - Pass Mark 3 out of 5
  • Ability to communicate effectively in English – oral communication. Candidates will be assessed on a pass/fail basis.

Results from locally developed assessment tools may be used for appointment; however, they are not portable to other staffing processes.

Note: Top down scores from the Situational Judgment Test – Recruitment Version may be used for appointment.

Information Regarding Testing:

Please note that rescheduling would be for extraordinary situations only. The Hiring Manager will make decisions on a case-by-case basis.

If you have valid test results using the CRA standardized assessment tools, you do not need to be reassessed; however, you can ask to be reassessed to try and improve your level(s) as long as you meet the re-test period restrictions.

Note: For some standardized assessment tools only the most recent result is valid, regardless if it is higher or lower than your previous result. As a result, this could impact your eligibility for an appointment in this and any other staffing processes, where applicable.

Performance level:

The required performance levels for appointments from this staffing process are:

For temporary or permanent lateral moves:
Candidates must have achieved a performance level of 'Results mostly meet expectations' or level 2 or higher on the most recent finalized performance report.

For actings or permanent promotions:
Candidates must have achieved a performance level of 'Results meet expectations' or level 3 or higher on the most recent finalized performance report.

If a candidate doesn't have the required performance level, the candidate will not proceed further in the staffing process.

*If a candidate is not a Canada Revenue Agency employee, reasonable efforts will be made to confirm whether or not the candidate's performance is currently meeting expectations. This verification will be done through a reference check. If the candidate's performance is not currently meeting expectations, the candidate will not proceed further in the staffing process.

Asset (Discretionary)

  • Qualifications: Information Seeking Techniques
  • Availability throughout the duration of an appointment
  • Budget considerations
  • Employment Equity
  • Minimize business disruption
  • Start date
  • Education:
  • Successful completion of Introductory Accounting, or Introductory Financial Accounting, or Financial Accounting 1 (FA1)
    Successful completion of Intermediate Accounting I or Intermediate Financial Accounting I or Financial Accounting 2 (FA2)
    Successful completion of Intermediate Accounting II or Intermediate Financial Accounting II or Financial Accounting 3 (FA3)



Conditions of Employment

Employees will be required to work shifts between 7:00 a.m. and 11:30 p.m., Monday to Friday. Hours of work vary with the position being staffed.

Reliability/Security: Reliability Status

General information

For information on how to apply, communication during the staffing process, foreign credentials, employment equity, accommodations during assessment, security status or clearance, and our code and conflict of interest requirements refer to the general information page http://www.cra-arc.gc.ca/crrs/srch/tps-eng.html.

CRA employees are dedicated to serving in the public interest and have worked hard to earn the trust of Canadians. The Code of integrity and professional conduct and the Directive on conflict of interest, gifts and hospitality, and post-employment are important documents that outline the expected standards of conduct for CRA employees. We strongly recommend that you take the time to review these documents before you consider an employment opportunity with the CRA. Please note that a conflict of interest arises whenever an employee's private interests and/or outside activities impair, or could be perceived to impair, their ability to make decisions with integrity, impartiality, honesty, and in the best interests of the CRA and the Government of Canada.



Before submitting an application, potential applicants are asked to carefully review the requirements of this job opportunity to determine if they are eligible to apply.

Applicants from the general public who do not meet the eligibility requirements in order to apply on this staffing process will not be considered and will not be contacted.

Applicants can view the status of their application by logging into their candidate profile on our Careers site.

Pools

We will create a pool of eligible candidates for this staffing process.

This process will be used to staff various positions. These positions will be short term for approximately three months with a possibility of extension. Duration of appointments will be less than 6 months with varied start dates. There will be no offers of permanent employment from this selection process. Anticipated hiring will begin in June 2016.

The pool established as a result of this staffing process may also be used to staff similar jobs within the Canada Revenue Agency.

The closing date and time indicated on this notice of job opportunity may change; we may extend it if we do not have enough candidates apply or shorten it if we have a large number of candidates apply.

You are encouraged to submit your application as soon as possible as they will be reviewed on an on-going basis. Assessment and appointments may take place prior to the poster closing. The closing date specified on this Notice of Job Opportunity is subject to change.

Please note if you have already been screened for this requisition number, your application will not be considered again.

This staffing process may be used to staff the following positions:

  • SP0298 Assessment, Accounts & Benefits Processing Clerk
  • SP0290 Assessment Processing Clerk
  • SP0221 Employer Accounts Agent
  • SP0281 Accounts & Benefits Processing
  • SP0234 Compliance and Tracing Clerk
  • SP0646 Taxpayer Relief Screening Clerk


Preferred Status

Before appointments are made from this staffing process, priority for appointment will be given to individuals with CRA preferred status. Members of the Canadian Forces released for medical reasons attributable to service will be given priority for appointment before all other individuals with CRA preferred status. Priority for appointment will be in the following order:
1. Members of the Canadian Forces released for medical reasons attributable to service with preferred status.
2. Individuals with either CRA surplus preferred status or CRA lay-off preferred status who live and/or work within the general rule of minimum distance of the position.
3. All other individuals with CRA preferred status who live and/or work within the general rule of minimum distance of the position.

Employment Equity

If Employment Equity is used as a staffing requirement to appoint from this staffing process, all candidates and all individuals with preferred status will have to meet the staffing requirements identified on this NOJO in order to be considered for appointment.

Security Status/Clearance

An integral part of the Personnel Screening Program requires that all candidates being appointed into the CRA be subject to a reliability check. This includes the verification of reliability, employment history, and police records and could include fingerprinting. The Personnel Screening Program was implemented to protect information that is departmentally sensitive or sensitive to the national interest by ensuring that all persons engaged by CRA meet standards of reliability, trustworthiness and loyalty required by the nature of their duties or tasks.

When attending any tests and/or interview sessions, candidates may be required to complete Personnel Screening forms so that a reliability check can be conducted. When completing the personnel security clearance form, you will be required to provide complete addresses for the places you resided in the last FIVE YEARS, including the year(s) and month(s) for each residence. If you were residing outside of Canada in the last five years, you may experience a delay in obtaining a security status/clearance.

In addition, candidates may be required to provide the original and photocopies of two of the documents listed below. Please note that one must be a photo ID. Photocopying services will not be provided.
  • Valid Canadian passport
  • Other passports with a Certificate of Citizenship or Permanent Resident card
  • Birth Certificate
  • Baptismal Certificate
  • Valid Canadian driver's license
  • Federal Public Service issued ID card


NOTE: If you were residing outside of Canada in the last five years, you may experience a delay in obtaining a Reliability Status. You will be required to provide a valid, certified true copy, both sides, of one of the following:
  • (Canadian) Permanent Resident Card, or
  • Canadian Citizenship certificate, or
  • Certificate(s) issued by local police authorities in Canada or from countries of origin (where you have resided in the last five years).

If you have been employed by CRA within the last year and have a valid Reliability Status you are not required to complete the security forms or bring photocopies.

Appointment

Before proceeding with appointments from this staffing process, the manager will give priority for appointment to individuals with CRA preferred status.

Appointments made from this staffing process will be based on one or more of the staffing requirement(s) identified on this notice.

Contact

Email Address: externalstaffing.pra-winnipeg-tc@cra-arc.gc.ca

Return to: Search jobs
Screen ID:
iss-49.0
Version: