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Government of Canada Government of Canada / Gouvernement du Canada

Canada Revenue Agency

Notice of job opportunity

This notice of job opportunity is closed and you can no longer submit an application.

LS-02, Research Specialist, Montreal TSO or Eastern Quebec TSO, Quebec site and Nova Scotia TSO (Halifax) (Open to general public)

Region: Quebec
Location: Divers bureaux / Various workplaces
Contract type: Perm/Temp - Acting,Lateral Move,Permanent,Promotion,Term
Classification: LS-002
Linguistic profile: Bilingual Imperative
Salary range: $79,263 to $92,338
Closing date: October 21, 2016 11:59 PM Eastern Time
Requisition Number: 51098502

Who can apply

Persons living in Canada and Canadian citizens living abroad.

Preference for appointment will be given to veterans and to Canadian citizens, in that order.

The area of selection includes individuals with preferred status who live or work within the general rule of minimum distance of the position(s) being staffed.

Please note that this process will be used to staff positions in Montreal, Quebec or Halifax only. As a result, we will expect candidates appointed from this process to relocate to one of these locations related to the position(s) to be filled.You will have to pay any expenses related to relocation.

Qualified veterans, members and former members of the Canadian Forces who are appointed are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.

Duties

Provides complex comprehensive research to audit teams, appeals officers, collectors and client service officers in the areas of complex income tax, industry and commercial issues. The complexity of the issues researched is relative to the workload of the enforcement teams.

Researches tax and excise law, other federal, provincial and foreign legislation, jurisprudence, accounting methods and principles, financial statements and reports; capital stock and company filings; industry ratios; and statistical data; asset valuations to verify and/or support audit findings and other enforcement activities.

Performs in-depth information searches by identifying, reviewing, analysing and verifying information in internal and commercial sources utilizing various electronic and digital information retrieval services and manual sources.

Interprets and analyses client research requests, and provides technical advise and guidance on appropriate research methodologies and relevant information sources to team members, librarians and technicians.

Investigates, evaluates, compares and analyses a wide variety of information sources related to the research interest, subject specialties and the mandate of the Agency and develops knowledge dissemination and marketing tools (e.g. web pages, electronic bulletins) for clients. Actively markets and promotes various knowledge and research program specialized services locally and nationally.

Develops library collections by analysing, evaluating and coordinating the selection and acquisition of new materials, disposal of obsolete material, and control and maintenance of print and electronic resources.

Trains clients and library staff on information retrieval techniques using new and emerging technologies and electronic tools.

Represents the Library as a tax research authority at internal and external professional meetings and seminars.

Makes recommendations in the areas of library policies and programs, collection
development, resource allocations

Staffing Requirements to apply

You must clearly demonstrate on your online application how you meet the essential staffing requirements to apply.


SCREENING FOR PREREQUISITES

You must attach in your Candidate profile your resume and cover letter.

Education – Essential requirement

A master's degree from a recognized postsecondary institution in library science or in library and information science; or

A bachelor's degree from a recognized postsecondary institution in library science or in library and information science, where another bachelor's degree was a prerequisite

A *recognized postsecondary institution is defined as a Canadian public or private institution that is recognized or authorized to grant degrees, diplomas, and other credentials by a public or private act of the provincial/territorial legislature or through a government-mandated quality assurance mechanism.

The institution must be listed in the Canadian Information Centre for International Credentials.

You must attach in your Candidate profile your proof of education or any relevant documents.

OR

If you have not done so already, you must attach in your Candidate profile your proof of education or any relevant documents by the closing date and time indicated on this notice of job opportunity demonstrating that you meet the essential education requirement. Failure to do so may result in your application being rejected.

Experience –Essential requirement

Experience* in the provision of research and reference service in a special library setting in the areas of business, law, or taxation, including the use of online services

AND

Experience* in delivering customized research service in a special library setting, including undertaking research, filtering information and reporting research results according to client needs.

AND

Experience* in the provision of library service within a team environment

*Experience normally associated with performance of these tasks/functions within the main functions of a LS-02 position or in a similar position for a period of no less than 2 years within the last 5 years

Language Requirements

Various language requirements (BBB, CBC)

Staffing requirements to be assessed/applied

Any essential staffing requirements indicated below will be assessed/applied at a later date. Any discretionary staffing requirements indicated below may be applied/assessed at a later date.


ASSESSMENT

It is the responsibility of each applicant to update their email address in their Candidate profile in case of absence during this staffing process.

Qualifications/Competencies

Knowledge of business and legal reference resources including databases
Pass mark : 60%
Tool type : Locally developed assessment tool
Assessment method : Interview
Staffing requirement: Essential

Ability to analyze, interpret and answer reference/research questions
Pass mark : 60%
Tool type :Locally developed assessment tool
Assessment method : Written research question simulation followed by an interview
Staffing requirement: Essential

Ability to adapt to a changing work environment
Pass mark : "Meet/Does not meet"
Tool type : Locally developed assessment tool
Assessment method : Reference check
Staffing requirement: Essential

Ability to build and maintain professional network/relationships
Pass mark : 60% AND "Meet/Does not meet" for the Reference Check
Tool type : Locally developed assessment tool
Assessment method : Interview and Reference Check
Staffing requirement: Essential

Ability to communicate orally
Pass mark : 60%
Tool type : CRA standardized tool
Assessment method : The qualification "Ability to communicate orally" will be assessed throughout the staffing process
Staffing requirement: Essential

Ability to work in a team setting
Pass mark :70% AND "Meet/Does not meet" for the Reference Check
Tool type : Locally developed assessment tool
Assessment method : Interview and Reference Check
Staffing requirement: Essential

Demonstration of client service focus
Pass mark : 60% AND "Meet/Does not meet" for the Reference Check
Tool type : Locally developed assessment tool
Assessment method : Interview and Reference Check
Staffing requirement: Essential

Dependability
Pass mark : "Meets/Does not meet"
Tool type :Locally developed assessment tool
Assessment method : Reference Check
Staffing requirement: Essential

Professionalism and Ethics
Pass mark : "Meets/Does not meet"
Tool type : This qualification will be assessed throughout all phases of the staffing process by using principles governing ethics and professionalism
Assessment method : References Check
Staffing requirement: Essential

Results from locally developed assessment tools are not portable to other staffing processes.

Language requirements

Positions to be staffed from this staffing process will be bilingual. Candidates must be able to work in both official languages, English and French. Second Language Evaluation (SLE) testing will be administered, as required, using the Public Service Commission's SLE tests.

We invite you to complete the self-assessment tests who will offer an indication of the proficiency level you may achieve on the official SLE tests. You will find the self-assessment tests of written expression and reading comprehension: http://www.psc-cfp.gc.ca/ppc-cpp/sle-els/cand-info-cand-eng.htm. It is important to note that the results are not official and cannot be used in lieu of the PSC's official SLE test results.

In the case where you have previously written the SLE and you do not have the official copy of your results, you can request these results by fax from the Public Service Commission at 613-992-9694 or from the following Internet address: Confirmation of Previous Test Results. You must include your name, date of birth, fax number or your personal address as well as your Personal Record Identifier (PRI), if you have one.

If you have valid results, please attach them in your Candidate profile.

Additional Staffing Requirements

Essential requirements

• Reliability/Security - Reliability Status

• Performance

The required performance levels for appointments from this staffing process are:

For temporary or permanent lateral moves or appointments to a lower level

Candidates must have achieved a performance level of « Results mostly meet expectations » or « Level 2 » or higher on the most recent finalized performance report.

For acting or permanent promotions

Candidates must have achieved a performance level of « Results meet expectations » or « Level 3 » or higher on the most recent finalized performance report.

Candidates who are not CRA employees must meet their current work expectations.

If a candidate is a member or a former member of the Canadian Forces or a member of the Canadian Forces released for medical reasons attributable to service, he must meet the expectations of his current employment.

If a candidate doesn't have the required performance level, the candidate will not proceed further in the staffing process.

Requirements constituting an asset

• Additional education/training

• Budget considerations

• Duration of appointment

• Start date

• Availability throughout the duration of a temporary appointment

• Experience in providing virtual business/legal research in a tax environment

• Experience in working on tax related projects in a tax environment

• Minimize business disruption

• Employment Equity


Conditions of employment

• Possibility of virtual reporting

• Travel may be required

General information

For information on how to apply, communication during the staffing process, foreign credentials, employment equity, accommodations during assessment, security status or clearance, and our code and conflict of interest requirements refer to the general information page http://www.cra-arc.gc.ca/crrs/srch/tps-eng.html.

CRA employees are dedicated to serving in the public interest and have worked hard to earn the trust of Canadians. The Code of integrity and professional conduct and the Directive on conflict of interest, gifts and hospitality, and post-employment are important documents that outline the expected standards of conduct for CRA employees. We strongly recommend that you take the time to review these documents before you consider an employment opportunity with the CRA. Please note that a conflict of interest arises whenever an employee's private interests and/or outside activities impair, or could be perceived to impair, their ability to make decisions with integrity, impartiality, honesty, and in the best interests of the CRA and the Government of Canada.



Before submitting an application, potential applicants should take notice of the requirements of this job opportunity to determine if they are eligible to apply.

The staffing process # 51098502 will be used to staff one or more position(s) at one of the following offices:

• Montreal TSO, 305, René-Lévesque Blvd Ouest, Bilingual imperative (CBC)
• Eastern Quebec Tax Services Office, Quebec City site, 2575 Ste-Anne Boulevard, Bilingual imperative (CBC)
• Nova Scotia TSO, Halifax site ,100-145 Hobsons Lake Drive, Bilingual imperative (BBB)

We may give preference to the first (100) applications meeting the prerequisite requirements and consider more applications as needed. If you are considered further, we will notify you in writing of the next step in this staffing process.

Please note that the assessment stage for the staffing process # 51098502 will be held in one of the offices where the position (s) will be occupied such as the Montreal TSO or Eastern Quebec TSO, Quebec site and Nova Scotia TSO (Halifax). It is your responsibility to be present to one of these offices where you will be invited to take an assessment.

The closing date and time specified on this Notice of Job Opportunity is subject to change. It may either be extended where an insufficient number of candidates apply, or may be shortened where a vast number of candidates apply. You are encouraged to submit your application as soon as possible.

Applicants can view the status of their application by logging into their Candidate profile on our Careers at the CRA site.

This staffing process may be used to staff the following jobs: LS-02, Research Specialist or similar positions.

Ce processus de dotation peut servir à doter des postes similaires.

As well as your online application, please attach your resume to your Candidate Profile. Please note that applications without a resume may not be considered in the next steps of this staffing process.

Pool

One or more pools of candidates eligible for appointment will be established for this staffing process.

Upon your acceptance of a permanent offer of employment, you will no longer be eligible for appointments from this staffing process.

Veterans' Hiring Act (VHA)

The VHA allows current and honourably released Canadian Forces members to continue serving Canadians by granting them access to employment opportunities within the federal public service. In order to be considered, these current and honourably released CF members must have at least three years of service and must not already be permanently employed in the CRA or federal public service.

In support of the VHA, the CRA has committed to allowing members and honourably released members of the CF access to apply on internal CRA staffing processes (open to CRA employees only) and CRA's interdepartmental staffing processes (open to CRA and federal public service employees). As a result, internal CRA job opportunities are posted on CRA's external Careers website for this purpose.

Current and honourably released members of the Canadian Forces applying to this staffing process will be required to provide the details of the Member's Personnel Record Resume (MPRR) or other official documents or pieces of identification (for example, a copy of their release letter), which are documents issued by the Department of National Defence (DND) to confirm their eligibility to apply.

If the current or honourably released Canadian Forces member does not have a MPRR, he or she may contact Department of National Defence's Director of Casualty Support Management (DCSM) at 1(800) 883-6094 or DCSM-DGSB@forces.gc.ca for a copy of their MPRR or other official documents. For information on requesting a determination regarding status as a medically-released veteran, visit Veterans Affairs Canada.

Preferred Status

Before appointments are made from this staffing process, priority for appointment will be given to individuals with CRA preferred status. Members of the Canadian Forces released for medical reasons attributable to service will be given priority for appointment before all other individuals with CRA preferred status. Priority for appointment will be in the following order:

1. Members of the Canadian Forces released for medical reasons attributable to service with preferred status.

2. Individuals with either CRA surplus preferred status or CRA lay-off preferred status who live and/or work within the general rule of minimum distance of the position.

3. All other individuals with CRA preferred status who live and/or work within the general rule of minimum distance of the position.

Employment Equity

If Employment Equity is used as a staffing requirement to appoint from this staffing process, all candidates and all individuals with preferred status will have to meet the staffing requirements identified on this NOJO in order to be considered for appointment.

Security Status/Clearance

An integral part of the Personnel Screening Program requires that all candidates being appointed into the CRA be subject to a reliability check. This includes the verification of reliability, employment history, police records and could include fingerprinting. The Personnel Screening Program was implemented to protect information that is departmentally sensitive or sensitive to the national interest by ensuring that all persons engaged by CRA meet standards of reliability, trustworthiness and loyalty required by the nature of their duties or tasks.

When attending any tests and/or interview sessions, candidates may be required to complete Personnel Screening forms so that a reliability check can be conducted. When completing the personnel security clearance form, you will be required to provide complete addresses for the places you resided in the last FIVE YEARS, including the year(s) and month(s) for each residence. If you were residing outside of Canada in the last five years, you may experience a delay in obtaining a security status/clearance.

In addition, candidates may be required to provide the original and photocopies of two of the documents listed below. Please note that one must be a photo ID. Photocopying services will not be provided.


  • Valid Canadian passport
  • Other passports with a Certificate of Citizenship or Permanent Resident card
  • Birth Certificate
  • Baptismal Certificate
  • Valid Canadian driver's license
  • Federal Public Service issued ID card

Appointment

Before proceeding with appointments from this staffing process, the manager will give priority for appointment to individuals with CRA preferred status.

Appointments made from this staffing process will be based on one or more of the staffing requirement(s) identified on this notice.

Contact

Name: Maureen Reeves
Email Address: Maureen.Reeves1@cra-arc.gc.ca

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