APPLY TODAY at the Canada Revenue Agency! AU-04 Positions in Various Locations Across Canada

For a description of key terms used on CRA job notices, go to Definitions for job seekers.

The CRA is committed to providing an inclusive and barrier-free work environment with a diverse workforce that reflects the Canadians we serve. It starts with the hiring process. To find out more about the CRA's actions in support of Employment Equity (EE), diversity and inclusion (DI), and read testimonials from our employees and executives, please visit the following CRA web sites: Employment equity, diversity and inclusion and Our workforce testimonials - Canada.ca.

We encourage you to complete the EEDI Staffing questionnaire as part of your application if you wish to be considered for appointments using the EE and/or DI staffing requirement in this process. Also, ensure that you have provided consent in the EEDI staffing questionnaire for your EEDI information to be used for screening or selection. If you do not complete the questionnaire, you will not be considered for any appointments using the EE and/or DI staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.

CRA's National EE Staffing Strategy strives to eliminate gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments over six months made through this process.

Employees are required to work on-site at a CRA-approved location a minimum of three days per week or 60% of their regular monthly work schedule. Individual exceptions may be granted based on individual circumstances and the nature of the work being performed.

Please note: the CRA intends to increase the on-site presence for employees to 4 days per week as of July 6, 2026.

The Tax and Charities Appeals Directorate (TCAD) and the Appeals Programs Operations Directorate (APOD) in the Appeals Branch at Canada Revenue Agency (CRA) are looking for people to fill several positions.

TCAD provides policy direction for the timely and impartial resolution of objections and appeals, and provides technical guidance and advice to the field operations to ensure consistent application of all files. In addition, TCAD is responsible for the management of high risk and complex referrals on objections, assisting the Department of Justice in the conduct of high risk and complex appeals that are before the courts, and conducting the risk management of the law at the objection and litigation stages.

APOD is responsible for the effective delivery and operations of all Appeals programs across Western Canada, Ontario, Quebec and Atlantic Regions in Canada, to ensure that all decisions are founded and entitlements are received in accordance with the applicable legislation, policies and procedures and ensure that program objectives are met at the national level.

The directorates are primarily hiring for positions located at specific offices in Vancouver, Calgary, Montreal, Toronto and Ottawa, Winnipeg and Halifax. To meet operational requirements, candidates hired will be expected to be within reasonable commuting distance of the specific office as indicated by the Hiring Manager. Virtual reporting may be allowed only in exceptional circumstances and only if meets operational requirements.

Key activities include:

For the Senior Appeals Officer (AU0223) or Senior Appeals Policy Officer (AU0139), in TCAD, specific tasks include drafting analyses and instructions or decisions for tax objections; reviewing pleadings and other documents to be filed in Court, participating in the settlement or litigation process before all levels of Court; providing recommendations and briefings to senior management; analyzing and determining risks associated with technical, complex and sensitive legal, accounting or policy issues and reporting to the CRA Risk Management Committee.

For the Large File Appeals Officer (AU0181), in APOD, specific tasks include conducting extensive analyses and reviews of objections that pertain to assessments established for high and/or medium rated, highly complex and sensitive cases with highly complex computerized accounting systems peculiar to each industry; Researching highly complex statutes administered by the Agency, legal cases, Agency publications and policies, as well as economic and industry-specific information from sources outside the Agency in order to resolve highly complex issues; Developing and establishing strategies to resolve highly complex issues; Identifying significant legislative issues/concerns in the course of reviewing complex assessments and gathers data to make the necessary referrals to other areas within the Agency; and, discussing proposed adjustments, penalty recommendations, and settlements pertaining to highly complex technical audits, legislative and business transaction issues with the taxpayers/representatives.

To view the complete work description of various AU-04 positions click here.  If you cannot access the link, you may contact the email listed at the bottom of the notice to obtain a copy of the work description.

 

Linguistic Requirements:

English essential, Bilingual imperative BBB/BBB, Bilingual imperative CBC/CBC, Bilingual imperative CBB/CBB.  

 

Sub-pools:

This staffing process may establish separate sub-pools of eligible candidates based on experience with the Income Tax Act and Commodity Tax (such as Excise Tax and GST/HST). There may also be several of them by regions and based on the operational requirements specific to each region and/or directorate. 

The pool(s) established from this staffing process may be used to staff similar positions.

 

Why work with us?

At the Canada Revenue Agency we put people first.

The CRA is one of Canada's top employers! The CRA strives to offer employees a variety of flexible work arrangements to help them achieve work-life balance.

This exciting opportunity to work in a dynamic environment will appeal to tax, legal, financial professionals and industry specialists who like to be challenged and are adept at resolving complex compliance issues in the areas of large business, financial institutions, international tax or aggressive tax planning.

Join our team to:

• Thrive in a workplace where work-life balance is respected, your experience is valued and your mental health and well-being are important.
• Benefit from professional development and opportunities to grow in your career.
• Do work that has an impact on the daily lives of Canadians.

We Offer:

• Competitive salaries and benefits such as a defined benefit pension plan, supplemental health insurance, dental care, and more.
• A 37.5 hour work week with flexible working arrangements such as hybrid work and compressed work weeks.
• Generous leave allowances including vacation leave, personal leave, family related leave, sick leave, and maternity and parental leave top ups.
• Professional development and learning opportunitiess.

 

Note: 

The Canada Revenue Agency (CRA) currently has restrictions on certain hiring activities. As a result, any staffing from this process will be limited to temporary opportunities. Permanent staffing may be considered if circumstances change while this pool is still valid.

Who can apply

Persons living in Canada and Canadian citizens and permanent residents living abroad.

Preference for appointment will be given to veterans first, followed by Canadian citizens and permanent residents.

Qualified members and former members of the Canadian Armed Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.

If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process, as well as any relocation costs if you receive an offer of employment from this process located at a specific office that may not allow for virtual reporting. 

Education:

• The CRA's Minimum education standard for AU.

You must upload your education credentials in the education section of your candidate profile and submit all required documents by the closing date and time of this poster. Failure to provide this information may result in your application being screened out without further consideration.

Foreign education credentials and designations:

Please note: If you have education credentials or designations completed outside of Canada, please review the following link for additional documentation requirements: Foreign education credentials and designations.

If you have foreign education credentials, you must have your education credentials confirmed by a recognized credential assessment service and provide proof of Canadian equivalency to the staffing board. For more information, visit the Canadian Information Centre for International Credentials.

If you have a foreign accounting designation, you must have your designation confirmed by the Chartered Professional Accountants Canada (CPA).

Any applicable fees for your education credentials are your responsibility.

 

Essential Staffing Requirements

Essential Experience:

You must possess the following experience (or a combination of) by the closing date of this notice :

Option 1: Experience Acquired Within the Canada Revenue Agency (CRA)

A minimum of twenty-four (24) cumulative months of experience within the last four (4) years at the AU-03 level, or higher administering or applying income tax and/or commodity tax in the Appeals Branch, Legislative Policy and Regulatory Affairs Branch, or Compliance Programs Branch, and/or in their respective programs within the Regions performing the duties in at least one (1) of the following:

• Reviewing and resolving tax disputes, while working on notices of objections and/or notices of appeal filed to the Tax Court of Canada; OR
• analyzing complex* tax issues under objection or appeal and reviewing the assessment and supporting documents to determine the facts on which the assessment was based; OR
• researching the income tax or commodity tax legislation to determine whether the legislation was correctly applied on complex* cases; OR
• providing advice, technical expertise and instructions to directorates or Department of Justice (JUS) counsel with respect to tax appeals to the courts; OR
• conducting compliance activities, interpreting and applying provisions of income tax or commodity tax legislation, regulations and related statutes or laws in the context of large and/or complex* entities. 

*Complex is defined as transactions or issues that consist of multifaceted and high-risk issues and/or require detailed analysis of the relevant foreign and domestic tax laws, jurisprudence and/or policies. These transactions or issues generally involve significant dollar amounts; affect a significant number of stakeholders, taxpayers, industries or economic activity; or are instrumental in establishing or implementing a change in tax policy. Each example will be assessed for its relative complexity based on the information presented in your application. If you have spent time in developmental assignments, please provide details and time frames of your assignments. We will consider each situation individually to determine if you meet the staffing requirements.

 

OR

 

Option 2 :Experience Acquired Outside of the Canada Revenue Agency

A minimum of twenty-four (24) cumulative months of experience within the last four (4) years in senior level positions** working with large and/or complex corporations*** in public practice, industry or other government bodies (outside of CRA) performing two (2) or more of the following functions:

• Conducting or managing audits or tax litigation for large and/or complex entities in accordance with Canadian auditing standards or Internal Auditing Standards; OR
• Preparation of tax returns for large and/or complex entities, which includes providing tax advice and interpretations related to complex issues under the income tax or commodity tax legislation;OR
• Providing tax or legal advice, interpretations or opinions for large and / or complex entities related to the income tax or commodity tax legislation; OR
• Preparing financial statements for large and/or complex entities in accordance with Generally Accepted Accounting Principles (GAAP); OR
• Developing or providing tax, financial or legal advice and expertise on complex issues and/or CRA or government tax policies.

**Examples of senior level positions could include but are not limited to Manager, Controller, or roles that include having led a team and reviewing work in relation to complex legal matter, financial reporting, taxation, audit, and/or the preparation of tax planning.

***Large and/or complex corporations generally refer to corporations with gross revenues exceeding $100 million; however, each example will be assessed for its relative complexity based on the information presented in your application and on a case-by-case basis. 

 

OR

 

Option 3: Combination

A combination of experiences under Options 1 and 2.

Candidates who have a combination of experiences acquired within and outside the CRA will be considered based on the information provided on the questionnaire responses in their application.

Asset staffing requirements

We may use the following asset staffing requirements to screen applications. Make sure to clearly demonstrate how you meet them on your application.

• Experience working with transactions, issues, and/or large corporations with gross revenues in a significant dollar range that may vary between $10 million to $100 million.

 

You must upload a résumé with your application (saved in PDF format – maximum of 3 pages) which includes a career work history covering the last five years at a minimum, titles of positions occupied, dates (years and months) that you acquired the experience, program work areas and list of duties/responsibilities of the position(s).

The onus is on applicants to demonstrate that they meet the experience requirements in the questionnaires. Insufficient information may result in your application not being considered further.

If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation, and we encourage you to ask for it. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.

Each request will be individually reviewed. You will be asked to provide information regarding your limitations to be reviewed by a trained assessment accommodation advisor. If needed, professional documentation may be requested to determine the appropriate accommodation measures.  All information will be kept confidential. 

For examples of assessment accommodations, please visit: Accommodation during an assessment as a candidate.

Minimum staffing requirements

The minimum and essential staffing requirements indicated below will be assessed during the process and may be used to identify candidates for positions.

• Performance validation, if required
• Second Language Evaluation (for bilingual positions)
• Suitability****

**** If you are a former CRA employee whose most recent period of CRA employment ended due to one of the following ways, a case-by-case review will be conducted to determine if the reason(s) for your end of CRA employment impacts your ability to meet the Suitability requirement for the position(s) being staffed through this staffing process:  

• Rejection on probation 

• Termination of employment for incompetence 

• Termination of employment for misconduct 

 

Asset Staffing Requirements

The asset staffing requirements listed below may be assessed or applied at a later date and may be used to select candidate(s) for appointment. The list is not exhaustive. You will be notified in advance of any asset staffing requirements to be evaluated. They may include, but are not limited to:

• Qualifications 
• Specific experience - We may use questionnaires to assess the level, relevance, depth and/or breadth of your experience
• Additional education or training

• Recognized Chartered Professional Accountant (CPA) Designation.
• Successful completion of the CICA In-Depth Tax Course.
• Master's Degree from a Recognized Post-Secondary Institution in a Tax specialty.
• Experience working with large corporations with gross revenues exceeding $100 million
• Experience in a specialized industry or sector such as:
  • Financial Institutions
  • International Tax and Transfer Pricing 
  • Tax Litigation
  • Tax Avoidance 
  • GST/HST and/or Commodity Tax
  • Resources (Oil & Gas, Mining)
  • First Nations Taxation
  • Charities Redress
• Budgetary considerations
• Fiscal responsibility
• Duration of appointment
• Start date
• Minimize business disruption
• Employment Equity

 

We may limit the number of candidates to be considered further in this staffing process by using a top-down approach to select candidates with the best results achieved on any of the staffing requirements being assessed.

Assessments will be conducted in Spring 2026. You are expected to make yourself available for assessment when scheduled. Assessments will only be rescheduled for exceptional circumstances. The staffing board will make these decisions on a case-by-case basis.

Assessments may be conducted at specific CRA office locations. Candidates that have been screened in for consideration will be notified ahead of time of the date/time and location of the assessment.  Some assessments may be conducted using virtual tools such as Microsoft Teams.

 

Conditions of employment

• Reliability and Security: Reliability Status, Secret.
• Willingness to work overtime
• Willingness to travel

We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.

CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.

For more information on accommodations available during a staffing process, please visit Accommodations at the CRA - Canada.ca or contact us at APPEALSG@cra-arc.gc.ca.

Definitions of key terms to simplify some of the language you will find on our job posters are available at:

• Important information on staffing at the CRA
• Definitions for job seekers - Canada.ca

Name: Service Delivery Model (SDM) Team for the Appeals Branch, HQ Resourcing Centre of Expertise

Email address: APPEALSG@cra-arc.gc.ca