HR Program Management Officer (SP-08), Early Intervention and Return to Work (EIRTW)

For a description of key terms used on CRA job notices, go to Definitions for job seekers.

HR Program Management Officer, EIRTW (SP-08) SP0202

 

You will be responsible for supporting the delivery of the national EIRTW program by:

 

• Interpreting legislation, regulations, policies, providing specialist advice/expertise on administration of complex Return to Work (RTW) and Accommodation cases
• Networking with internal/external stakeholders, bringing collaborative resolution to multidimensional EIRTW cases
   
• Developing, overseeing and facilitating awareness sessions/strategies to promote EIRTW benefits to client stakeholders
• Coach EIRTW coordinators (SP06) in written and Oral communications

 

Various Linguistic profiles : English essential, Bilingual imperative (BBB/BBB) and (CBC/CBC)

 

The pool established from this staffing process may be used to staff similar positions.

 

To view the complete work description click here: SP-08 – SP0202.   If you cannot access the link, you may contact the person/email listed at the bottom of the notice to obtain a copy of the work description.

 

Did you know that the CRA is one of the Top 100 Employers in Canada?

Who can apply

 

Employees of the Canada Revenue Agency (CRA)

AND

Federal public service employees in organizations found under Schedules I, IV and V of the Financial Administration Act

AND

Eligible veterans and Canadian Forces members

 

Virtual reporting may be possible, if operational requirements permit

 

Essential staffing requirements

To be eligible, you must meet the following requirements.

 

Education

• A secondary school diploma or CRA-approved alternatives.

 

Experience 

Candidates will be required to meet all of the following experience factors that follow:

• Experience* in analyzing situation and using judgment to provide advice and guidance to internal/external stakeholders on complex**, multidisciplinary  cases, or strategies.
• Experience* in promoting awareness of a national program by applying legislation, business processes and adherence to the duty to accommodate and /or jurisprudence into recommended options/solutions in multidimensional cases.
• Experience* in managing a varying workload with multiple conflicting deadlines or priorities

 

*Experience is normally associated with the performance of these functions as part of the major job duties accomplished for a minimum of two (2) years, including at least a minimum of six (6) consecutive months, within the last five (5) years.

 

**Complex issues are defined as issues with the following characteristics:
I. Engaging several stakeholders; and

II. Cases including multifaceted issues

 

 

Essential

The essential staffing requirements indicated below will be assessed during the process and may be used to identify candidates for positions. Asset staffing requirements may also be assessed during the staffing process and may be used to identify candidates for positions. You will be notified in advance of any asset requirements to be evaluated. Pass mark (if applicable) will be communicated before each assessment.

 

• Ability to communicate effectively orally
• Ability to communicate effectively in writing
• Ability to analyze information in order to provide advice and guidance;
• Judgment;
• Interpersonal skills;
• Knowledge of disability management practices and processes;
• Knowledge of duty to accommodate measures according to legislative and policy requirements;
• Planning, organizing, and monitoring

 

• Performance validation
• Second Language Evaluation (if required for the bilingual position to staff)

 

**Please note that the assessment stage of this staffing process will be conducted in conjunction with staffing process #55952419. If you apply on these processes, you will be assessed only once on common elements.**

 

Asset staffing requirements

• Duration of appointment
• Start date
• Minimize business disruption
• Employment Equity (EE)

 

 

Conditions of employment

• Reliability Status  

 

• Willingness to work overtime sometimes on short notice;
• Willingness to travel sometimes on short notice;
• Willingness to work within a virtual team.

 

We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.

The CRA is committed to building a skilled, diverse workforce reflective of Canadian society. To find out more, consult Employment equity, diversity and inclusion at the CRA. We encourage you to complete the Employment Equity (EE) Staffing questionnaire as part of your application if you wish to be considered for staffing actions using the EE staffing requirement in this process. Your questionnaire response will be retained on file for the duration of the staffing process. If you do not complete the questionnaire, you will not be considered for any staffing actions using the EE staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.

CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.

Name: Linda Courchesne

Email address :  Linda.Courchesne@cra-arc.gc.ca