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Organizational Design & Classification Senior Advisor - Client Services (HR-04 or PE-03) (Amended)

Group and level
Requisition number
Various locations | Lieux variés
Appointment Type
Permanent: Lateral Move, Permanent, Promotion
Closing Date
January 31, 2023 11:59 PM Eastern Time
Pool to be created
Salary range
$80,270 to $92,439
Human Resources
HQ - Headquarters
Various linguistic profiles
For a description of key terms used on CRA job notices, go to Definitions for job seekers.

About the job

The CRA prioritizes diversity and inclusion and is firmly committed to providing a diverse workforce that reflects the population we serve. The CRA’s National Employment Equity (EE) Staffing Strategy strives to eliminate EE gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments/staffing actions over six months made through this process.


Come work for the CRA, one of the Top 100 Employers in Canada!


If you value teamwork, challenging assignments and take pride in providing high quality service to clients, we want to hear from you!

The CRA is hiring Organizational Design and Classification Senior Advisors at the PE-03 (HR-04) group and level with opportunities to work on our Classification Modernization Project, among other exciting projects, in the near future.

We offer a diverse, inclusive, respectful and healthy work environment that offers fully remote telework (we also have an Ottawa downtown office on Kent street) and other flexible arrangements to support work-life balance, without compromising promotional opportunities.

When joining the CRA, your Accreditation in Classification remains recognized throughout the Public Service and you’ll have the opportunity to grow with a team that has over 200 years of combined classification experience. If you’re interested, qualified and enjoy competitive compensation, then apply to join our team!

Key Activities:

As an Organizational Design & Classification Senior Advisor, you will:

  • Provide operational strategic subject matter expertise in organizational design and classification to senior management and other human resources (HR) practitioners.
  • Have the opportunity to contribute to the modernization of the CRA Classification Function.

To view the complete work description click here: HR-04 (HR/RH3603)

If you cannot access the link, you may contact the email listed at the bottom of the notice to request a copy of the work description.


Language Requirements: 

English Essential, Bilingual Imperative (BBB/BBB), Bilingual Imperative (CBC/CBC)


The pool established from this staffing process may be used to staff similar positions.

To apply

Who Can Apply

  • Employees of the Canada Revenue Agency (CRA).
  • AND Federal public service employees in organizations found under Schedules I, IV and V of the Financial Administration Act.
  • AND eligible veterans and Canadian Forces members.
  • AND individuals with preferred status who live or work within the general rule of minimum distance of the position(s) being staffed.

Applicants from the general public who do not meet the criteria required to apply on this staffing process will not be considered and will not be contacted.

Positions are open to virtual reporting* and telework** across Canada. 

*Working remotely from another CRA establishment: The employee regularly works from a CRA establishment that is different from their manager’s. 

**The employee accepts to carry out some or all of their work duties from an approved location that is not their designated workplace (for example, the employee's home).


We encourage you to submit your on-line application as soon as possible as applications will be reviewed on an on-going basis. 

Assessment and appointment may take place prior to the poster closing. 

The closing date specified on this Notice of Job Opportunity is subject to change, either to extend the notice period where insufficient candidates apply, or to shorten the notice period where an overabundance of candidates apply. 

Please note that we will only contact the candidates selected for further consideration.


Essential Staffing Requirements

To be eligible, you must meet the following requirements. 

Completion of Organizational Design and Classification Courses 


  • For this staffing process, the hiring board is ONLY seeking candidates who have completed ALL the following courses:
    • P930 (COR133): Introduction to Organization and Classification
    • P911: Organizational Design and Classification: Tools and Methods - Part 1A
    • P912: Organizational Design and Classification: Tools and Methods - Part 1B

Only the candidates who have completed the three required courses will be considered for this staffing process.


  • A degree from a recognized postsecondary institution or the CRA's approved alternatives*.

*The approved alternatives include:

1. Three years of experience in a field related to the designation or in Human Resources; and

The eligibility for a recognized professional designation relevant to CRA business.

2. Three years of HR experience and any one of the following four options:

  • A diploma from a recognized postsecondary institution in a field of study relevant to one of the CRA's business lines or corporate support areas;


  • A certificate in a human resources discipline from a recognized postsecondary institution;


  • A certification** in a human resources discipline directly related to the position being staffed;


  • A prior learning assessment that has been accepted for entry level master's program by a recognized postsecondary institution.

3. Three years' experience as a manager with responsibility for people management;


  • A secondary school diploma or CRA-approved alternatives.


**For the purpose of the HR/RH education standard, a certification in a human resources discipline is a certification earned from a government body in a specific human resources discipline, for example, the Public Service Commission’s Staffing or Classification Certification Program.

Acquired Rights

Permanent incumbents of PE or HR/RH who, on October 1, 2009, did not meet the minimum education standard are deemed to have met the minimum education standard based on their education, training and/or experience.

You must upload your educational credentials in the Education section of your Candidate Profile and submit all required documents, before the closing date and time of this notice. If you do not do this, your application could no longer be considered.

Candidates will be screened against the prerequisite staffing requirements on an on-going basis. If you meet the prerequisite staffing requirements, you will be invited to an assessment.



  • Experience* in providing advice, guidance and options on complex** classification issues to senior management***.

*Experience is normally associated with the full performance of these functions as part of the major job duties accomplished for a period of approximately twelve (12) cumulative months at the HR-03 (PE-02) level or higher.

**Complex classification issues are defined as issues with the following characteristics:

i. Engaging several internal stakeholders; and

ii. Potential high risk for the organization

***Senior management is defined as director and above.


ASSET - Accreditation in Classification 

  • A recognized Accreditation in Classification* from within the Federal Public Service of Canada or the Canada Revenue Agency.

*An Accreditation in Classification is an attestation that classification advisors have successfully completed all requirements of the Organization and Classification Learning Curriculum including both formal training and practicum.

This is achieved through participation in a recognized Classification Apprenticeship Program culminating in the presentation of complex cases demonstrating an understanding and independent practice of organizational design and classification principles.

Recognized Classification Accreditations are granted by the Treasury Board Secretariat for departments in the Federal Public Service of Canada, by the Canada Revenue Agency as a separate agency, and by other separate Federal Agencies.



The essential staffing requirements indicated below will be assessed during the staffing process and will be used to identify candidates for positions.

  • Client service
  • Ability to problem solve 
  • Knowledge of organizational design and classification principles and procedures
  • Performance validation
  • Second Language Evaluation (if bilingual positions will be staffed) 


Asset staffing requirements may also be assessed during the staffing process and may be used to identify candidates for positions. You will be notified in advance of any asset requirements to be evaluated.

  • Qualifications  
  • Specific experience
  • Additional education or training
  • Budgetary considerations
  • Duration of appointment 
  • Start date
  • Minimize business disruption
  • Employment Equity

Condition of Employment

Reliability/Security : Reliability Status

Want to know more?

We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.

The CRA is committed to building a skilled, diverse workforce reflective of Canadian society. To find out more, consult Employment equity, diversity and inclusion at the CRA. We encourage you to complete the Employment Equity (EE) Staffing questionnaire as part of your application if you wish to be considered for staffing actions using the EE staffing requirement in this process. Your questionnaire response will be retained on file for the duration of the staffing process. If you do not complete the questionnaire, you will not be considered for any staffing actions using the EE staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.

CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.

We strongly encourage you to verify the email address attached to your profile and to check your messages regularly for any updates.


Name: The HRB SDM Team
Email address: 
Subject: 58545836

Please sign in / register to apply.

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2022-11-15 12:32:02