Pursue a career at the Knowledge and Research Program (KRP) as a bilingual Research Specialist! (Amended)

For a description of key terms used on CRA job notices, go to Definitions for job seekers.

The CRA is committed to providing an inclusive and barrier-free work environment with a diverse workforce that reflects the Canadians we serve. It starts with the hiring process. To find out more about the CRA's actions in support of Employment Equity (EE), diversity and inclusion (DI), and read testimonials from our employees and executives, please visit the following CRA web sites: Employment equity, diversity and inclusion and Our workforce testimonials - Canada.ca.

We encourage you to complete the EEDI Staffing questionnaire as part of your application if you wish to be considered for appointments using the EE and/or DI staffing requirement in this process. Also, ensure that you have provided consent in the EEDI staffing questionnaire for your EEDI information to be used for screening or selection. If you do not complete the questionnaire, you will not be considered for any appointments using the EE and/or DI staffing requirement in this process.If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.

CRA's National Employment Equity (EE) Staffing Strategy strives to eliminate gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments over six months made through this process.

 

The CRA has introduced the requirement for on-site presence including hybrid work models where employees are required to work on-site at a CRA-approved location a minimum of two days per week or 40% of their regular monthly work schedule. A number of individual and group exceptions to on-site presence may be granted based on individual situations and the nature of the work being performed. Work arrangement agreements and specific circumstances may be discussed with the manager at the time of hiring.

 

The Knowledge and Research Program (KRP) provides virtual research services in support of various Canada Revenue Agency (CRA) programs in the tax, legal, business and industry fields.

Within this national team of research specialist professionals, you will be asked to perform the following duties:

• Provide in-depth, specialized and complex research to audit teams, investigators, appeals officers, collectors and ruling officers in the areas of complex tax, industry and commercial issues.
• Provide business and competitive intelligence and allied research across a broad range of corporate, economic, industry, business and legal topics related to taxation and excise, both nationally and internationally, to support the Agency's program delivery.
• Provide curated reports to internal clients. In response to research requests, collect content from a variety of sources and analyze and synthesize this information to provide added value and customized results to the clients.
• Work closely with virtual colleagues and clients across local and national teams to support special projects.

 

To obtain a copy of the work description, please send an email to the address at the bottom of this notice.

Please note that we are reviewing the salary of this position.

Language requirement: Bilingual imperative (CBC/CBC)

The pool established from this staffing process may be used to staff similar positions.

 

Types of staffing requirements

Minimum : the minimum staffing requirements indicated in this notice of job opportunity are mandatory for all positions to be staffed. The minimum staffing requirements are: education, language, performance level and security status and/or clearance.

 

Essential : essential staffing requirements indicated in this notice of job opportunity will be assessed and may be used to identify candidates for positions to be staffed.

 

Asset : asset staffing requirements indicated in this notice of job opportunity may be assessed and may be used to identify candidates for positions to be staffed. You will be notified in advance of any asset staffing requirements being assessed, at the evaluation stage, that are not listed on this notice.

SCREENING FOR PREREQUISITES STAGE

 

Who can apply?

Persons living in Canada and Canadian citizens and permanent residents living abroad.

Preference for appointment will be given to veterans, Canadian citizens and permanent residents. 

Please note that this process will be used to staff positions in Vancouver, Calgary, Mississauga, Toronto, Montreal, Quebec City, Edmonton and Halifax only. You may be authorized to work from a Canada Revenue Agency office of your choice, if operational requirements permit. If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process, as well as any relocation costs if you receive an offer of employment from this process. 

Qualified members and former members of the Canadian Armed Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.

Applicants from the general public who do not meet the criteria required to apply on this staffing process will not be considered and will not be contacted.

Virtual reporting may be possible, if operational requirements permit.  

We encourage you to submit your application as soon as possible as the closing date and time on this notice of job opportunity may change. 

If you require accommodations at any point in this process, we encourage you to indicate this in your questionnaire when you apply, or contact the person mentioned at the bottom of this notice. Your request will be treated confidentially.

 

Minimum staffing requirement

• Education

 

Successful completion of a master's degree from a recognized postsecondary institution* in library science or in library and information science; or

A bachelor's degree from a recognized postsecondary institution* in library science or in library and information science, where another bachelor's degree was a prerequisite.

* A recognized postsecondary institution is a Canadian public or private institution that is recognized or authorized to grant degrees, diplomas, and other credentials by a public or private act of the provincial/territorial legislature or through a government-mandated quality assurance mechanism. The institution must be listed in the Canadian Information Centre for International Credentials (external link) directory.

 

You must upload your proof of education in the Education section of your Candidate profile by the closing date and time indicated on this poster. Failure to do so may result in your application being rejected.

 

Essential staffing requirement

• Experience

Please note that candidates must meet at least one of the following experience options:

 

Option 1 :

Have work experience* in each of the following:

• Advanced online research skills, including the ability to perform sophisticated searches using financial and business databases;
• Familiarity with legal research techniques and the major legal online resources;
• A demonstrated focus in providing exceptional client service.

*Experience is normally associated with the performance of these functions as part of the major job duties accomplished over a total period of 24 months in the last 5 years.

 

Option 2 :

Candidates who have recently** graduated from a master's degree from a recognized postsecondary institution in library science or in library and information science or a bachelor's degree from a recognized postsecondary institution in library science or in library and information science, where another bachelor's degree was a prerequisite.

**By recent we mean that the candidate has graduated within the last 24 months.

 

Option 3:

Currently holding the position of CO-OP Student (SU-04) with a Master of information science (MIS) or Master of library and information science (MLIS) within the Knowledge and Research Program at the CRA.

It is the candidate responsibility to demonstrate that they meet the experience requirements. If you do not provide sufficient information, your application may be rejected.
Candidates must have the required experience by the closing date of this notice.

In addition to your online job application via the CRA's careers portal, you must submit:

1. A cover letter not exceeding 2000 words. You must clearly demonstrate in your cover letter how you meet the education and experience factors listed in the Essential staffing requirements. Please be as specific as possible and provide ample details and examples.

• For each experience factor, you must clearly indicate your job title, group and level, and dates (from start to finish) when the experience was gained. You must also provide details, explanations and/or examples to describe the complexity and variety of your experience.
• You must also provide the names and email address of two (2) references who can validate the experience you described. 

AND

2. A resume, which includes positions held along with dates (years and months), name of organization, as well as details of responsibilities and major accomplishments over the last five (5) years.

 

The cover letter and your resume must be sent no later than the end date of the job posting to the following email address : KRPSELECTG@cra-arc.gc.ca

If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation, and we encourage you to ask for it. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.

Each request will be individually reviewed. You will be asked to provide information regarding your limitations to be reviewed by a trained assessment accommodation advisor. If needed, professional documentation may be requested to determine the appropriate accommodation measures.  All information will be kept confidential. 

For examples of assessment accommodations, please visit: Accommodation during an assessment as a candidate.

ASSESSMENT STAGE

Minimum staffing requirements

• Second Language Evaluation
• Performance validation

 

Essential staffing requirement

Interview evaluating the following elements:

• Business and/or Financial research skills
• Knowledge of Market and economic research
• Legal research skills
• Client Service Orientation
• Value and ethics
• Oral Communication

 

Asset staffing requirements

Please note that the list of assets below is not exhaustive. You will be notified in advance of any asset requirements to be evaluated/used.

• Employment Equity
• Qualification
• Experience
• Additional education or training
• Budgetary considerations
• Duration of appointment
• Start date
• Minimize business disruption
• Diversity and inclusion
• Reference check
• Experience* of 24 months in the last 5 years working in a Special Library/Research Center in Law or Accounting firm or a Financial institution.

 

Conditions of employment

• Reliability/Security : Reliability Status
• Willingness to travel
• Valid Driver's license or personal mobility to a degree normally associated with the possession of a driver's license
• Willingness to work overtime

We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.

CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.

Information regarding the status of your application will be communicated via the candidate profile on the CRA Careers site. We strongly encourage you to verify the email address attached to your profile and to check your messages regularly for any updates.   

Email address: KRPSELECTG@cra-arc.gc.ca