Liaison Officer (SP-05), Eastern-Quebec TSO, Quebec, Chicoutimi and Rimouski sites

For a description of key terms used on CRA job notices, go to Definitions for job seekers.

CRA : an employer of choice 

For four consecutive years, the Canada Revenue Agency (CRA) has been on Canada's  list. We excel in the Top 100 Employers in Canada list.  We excel in the  areas of employee engagement and performance, training and skills development, community engagement, well-being, health and family benefits, and much more.

CRA prioritizes diversity and inclusion and is firmly committed to providing a diverse workforce that reflects the population we serve.  CRA's National Employment Equity (EE) Staffing Strategy strives to eliminate EE gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments/staffing actions over six months made through this process.

 

Vaccination requirements

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service. As a separate and large federal employer, the Canada Revenue Agency (CRA)supports and will follow this new policy direction.

As of November 8, 2021, all employees of the CRA, including new hires, are required to be fully vaccinated against COVID-19 unless accommodated based on  a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act and attest to their vaccination status.

The requirement to be fully vaccinated applies to all employees and new hires, whether they are teleworking, working remotely or working on-site. This condition of employment applies to indeterminate (permanent), determinate (term), and student hiring. Should you reach the point in the staffing process where it is necessary to   verify conditions of    employment, there will be a requirement to complete an    attestation of vaccination status.

 

What can you expect when applying for this position?

As an Income Tax Auditor (SP0705), you will be asked to :

• Contact small businesses by phone to visit them at their place of business, contact them by phone or virtually to offer tax advice and support, answer accounting or tax questions.
• Provide general information on their tax obligations and inform them of common errors in their industry's tax returns.
• Organize and present information sessions to groups of taxpayers.
• Promote the Liaison Officer service to regional partners and encourage taxpayers to request the Liaison Officer service directly.
• Write reports and recommendations to taxpayers based on the information provided during the visit.

For more information, please consult the following work description: SP0705.

 

Various language requirements: Bilingual imperative BBB/BBB, French essential

The pool established from this staffing process may be used to staff similar positions.

Who can apply?

Persons living in Canada and Canadian citizens living abroad.

This staffing process aims to staff positions in Chicoutimi, Québec or Rimouski. As a result of the COVID-19 pandemic, public health recommendations and restrictions are in place across Canada and may change depending on circumstances. Therefore, most work is done remotely and virtually. However, office attendance may eventually be required when returning to normal operations resume. Virtual reporting may remain possible (occasionally), if operational requirements permit.

Qualified members and former members of the Canadian Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.

If you are a candidate from the general public, you will be responsible for all expenses related to your participation in this staffing process as well as all expenses related to relocation if you receive a job offer as a result of this process.

 

Essential staffing requirement

To be eligible, you must meet the following requirement.  

Education

A secondary school diploma.

and

Successful completion of the following courses or field of studies from a recognized postsecondary institution or from a recognized professional accounting association:

• Chartered Professional Accountant (CPA) Intermediate Financial Reporting 2 or FA3 or Intermediate Financial Accounting 2 or Intermediate Accounting 2.

You must upload your education credentials, including your transcripts or eligibility certificate for Group II or AU, in the education section of your candidate profile and submit all required documents by the closing date and time of this poster. Failure to do so can result in your application not being considered further.

Essentials

The essential staffing requirements indicated below will be assessed during the process and may be used to identify candidates for positions. Asset staffing requirements may also be assessed during the staffing process and may be used to identify candidates for positions.  

• Korn Ferry unsupervised internet test – Mid-level (cognitive abilities, behavioural competencies, and traits)
  • We may limit the number of candidates to be considered further in this staffing process by using a top-down approach to select candidates with the best results achieved on the exam.
• Performance validation
• Second Language Evaluation (for bilingual positions only)

 

Assets

Please note that the list of assets below is not exhaustive. You will be notified in advance of any asset requirements to be evaluated or used.

• Specific experience in the position to be filled
• Additional education or training
• Virtual interview assessing the following qualifications :
  • Ability to communicate orally in French
  • Ability to provide quality customer service
  • Knowledge of accounting and taxation for individuals
  • Professionalism

Staffing Requirements - Other Considerations

• Budgetary considerations
• Duration of appointment
• Start date
• Minimize business disruption
• Employment Equity

Conditions of employment

• Reliability/Security : Reliability Status
• Willingness to travel
• Valid Driver's license

We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.

The CRA is committed to building a skilled, diverse workforce reflective of Canadian society. To find out more, consult Employment equity, diversity and inclusion at the CRA. We encourage you to complete the Employment Equity (EE) Staffing questionnaire as part of your application if you wish to be considered for staffing actions using the EE staffing requirement in this process. Your questionnaire response will be retained on file for the duration of the staffing process. If you do not complete the questionnaire, you will not be considered for any staffing actions using the EE staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.

CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.

Information regarding the status of your application will be communicated via the candidate profile on the CRA Careers site. We strongly encourage you to verify the email address attached to your profile and to check your messages regularly for any updates.  

Name: Dany Drolet
Email address: QUE-QUE_Recrutement@cra-arc.gc.ca